Customereye

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Software & Web Servicesmessenger.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 750 days (about 4.1 per month). Busiest month: 8% of reviews. Languages: en 65%, da 7%, de 7%.

Overall Score

31/100
1.26 ★ average rating · 100 reviews
31/100 from 100 reviews over 17 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

30.5

Industry average 61.8

31.3 below average

Rating

1.26

Industry average 4.15

2.89 below average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3013of 3146 ranked in Software & Web Services
Top 96% · Bottom Tier
#1 (best)#3146 (worst)
#3011Peer
#3012Peer
#3013This company
#3014Peer
#3015Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

12% of reviews positive, 85% negative

12%
positive
  • Positive12%
  • Neutral2%
  • Negative85%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
Hidden
Customer Support
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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