Based on public reviews and response behavior.
100 reviews over 2,242 days (about 1.4 per month). Busiest month: 25% of reviews. Languages: en 100%.
Apparel & Fashion average: score 61.9, rating 4.06 stars, reply rate 36.3%, over 2,808 ranked companies · benchmark 2 Nov 2026
Score
50.9
Industry average 61.9
11.0 below average
Rating
4.43
Industry average 4.06
0.37 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering November 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,808 ranked companies in Apparel & Fashion (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.789 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.420). Review the worst months in the trend data to identify specific operational or product issues.
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