Metro Swim Shop

Apparel & Fashion • Stirlingmetroswimshop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−14.5 vs. last month3.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#288of 330

Top 87% · Bottom Tier

#1 (best)#330 (worst)

#286Peer

#287Peer

#288This company

#289Peer

#290Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering October 2015 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2015.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.4%

Response Speed

12.4%

Product Quality

11.9%

Pricing

11.8%

Loyalty

11.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 44.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

54.5%

4★

12.0%

3★

7.3%

2★

8.5%

1★

17.7%

Based on 600 analyzed reviews. Sentiment is improving: 20.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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