Customereye

Metfolio

Lending & Consumer Financemetfolio.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 49 days (about 124 per month). Busiest month: 48% of reviews. Languages: en 100%.

Overall Score

50/100
Short observation window (49 days)
+11.1 vs. last month4.50 ★ average rating · 200 reviews
50/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026

Score

49.7

Industry average 66.1

16.4 below average

Rating

4.50

Industry average 4.45

0.05 above average

Reply rate

—

Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1093of 1240 ranked in Lending & Consumer Finance
Top 88% · Bottom Tier
#1 (best)#1240 (worst)
#1091Peer
#1092Peer
#1093This company
#1094Peer
#1095Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering October 2026 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Response Speed
Hidden
Pricing
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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