Customereye

Metacritic

Media & Contentmetacritic.com

Review data last updated .

Based on public reviews and response behavior.

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72 reviews over 2,633 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 92%, de 3%, es 3%.

Overall Score

20/100
1.29 ★ average rating · 72 reviews
20/100 from 72 reviews over 7 months, limited confidence.

Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,058 ranked companies · benchmark 24 Oct 2026

Score

20.1

Industry average 61.5

41.4 below average

Rating

1.29

Industry average 4.08

2.79 below average

Reply rate

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Industry average 32.3%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#1037of 1058 ranked in Media & Content
Top 98% · Bottom Tier
#1 (best)#1058 (worst)
#1035Peer
#1036Peer
#1037This company
#1038Peer
#1039Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 78% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative78%

Sentiment Balance

Covering January 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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