Customereye

Mercury

Finance & Insurancemercury.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

739 reviews over 2,291 days (about 9.8 per month). Busiest month: 11% of reviews. Languages: en 98%, unknown 2%, es 0%.

Overall Score

59/100
+9.4 vs. last month3.60 ★ average rating · 739 reviews
59/100 from 739 reviews over 63 months, high confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score59.1vs 58.50.6Rating3.60vs 4.090.49Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#498of 1022 ranked in Finance & Insurance
Top 49% · Upper Half
#1 (best)#1022 (worst)
#496Peer
#497Peer
#498This company
#499Peer
#500Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering August 2026 — 78 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance