Based on public reviews and response behavior.
739 reviews over 2,291 days (about 9.8 per month). Busiest month: 11% of reviews. Languages: en 98%, unknown 2%, es 0%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
59.1
Industry average 63.6
4.5 below average
Rating
3.60
Industry average 4.19
0.59 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering August 2026 — 78 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.
Share of theme mentions
Themes from the 739 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.182 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 22% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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