Customereye

AXA Assistance USA, Inc.

Finance & Insuranceaxatravelinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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108 reviews over 904 days (about 3.6 per month). Busiest month: 47% of reviews. Languages: en 66%, unknown 29%, us 5%.

Overall Score

58/100
Short observation window (904 days)
−10.5 vs. last month4.60 ★ average rating · 108 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#516of 1032
Top 50% · Upper Half
#1 (best)#1032 (worst)
#514Peer
#515Peer
#516This company
#517Peer
#518Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering August 2026 — 51 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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