Customereye

MePACS

Healthcare & Medicalmepacs.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,801 days (about 1.7 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

50/100
Short observation window (1801 days)
4.24 ★ average rating · 100 reviews
50/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 54% of the reviews.

Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026

Score

49.5

Industry average 66.5

17.0 below average

Rating

4.24

Industry average 4.37

0.13 below average

Reply rate

—

Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2643of 2990 ranked in Healthcare & Medical
Top 88% · Bottom Tier
#1 (best)#2990 (worst)
#2641Peer
#2642Peer
#2643This company
#2644Peer
#2645Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering February 2022 — 54 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
Response Speed
Hidden
Pricing
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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