Based on public reviews and response behavior.
182 reviews over 124 days (about 45 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,059 ranked companies · benchmark 23 Oct 2026
Score
42.1
Industry average 65.8
23.7 below average
Rating
3.42
Industry average 4.32
0.90 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 182 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,059 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.187 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.145). Review the worst months in the trend data to identify specific operational or product issues.
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