Customereye

Abihealth

Healthcare & Medical • United Kingdomabicarehealth.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
+43.4 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#563of 615
Top 92% · Bottom Tier
#1 (best)#615 (worst)
#561Peer
#562Peer
#563This company
#564Peer
#565Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering March 2022 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
16.1%
Customer Support
15.2%
Response Speed
14.9%
Onboarding
12.1%
Loyalty
11.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 16.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100
73/100
signal score
  • Built from a negative-review share of 42.3% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
61.7%
4
12.8%
3
3.7%
2
3.8%
1
18.0%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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