HealthCompare Insurance

Finance & Insurance • United Statesmedicarebenefits.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−3.1 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#269of 373

Top 72% · Mid Pack

#1 (best)#373 (worst)

#267Peer

#268Peer

#269This company

#270Peer

#271Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 24% negative

75%

positive

Positive75%
Neutral1%
Negative24%

Sentiment Balance

Covering May 2023 — 43 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

41.2%

Product Quality

13.9%

Onboarding

9.8%

Communication

8.3%

Loyalty

6.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.7%

4★

4.2%

3★

2.0%

2★

0.5%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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