Based on public reviews and response behavior.
100 reviews over 860 days (about 3.5 per month). Busiest month: 6% of reviews. Languages: en 100%.
Beauty & Wellness average: score 63.5, rating 4.22 stars, reply rate 38.8%, over 2,417 ranked companies · benchmark 9 Oct 2026
Score
74.9
Industry average 63.5
11.4 above average
Rating
4.63
Industry average 4.22
0.41 above average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,417 ranked companies in Beauty & Wellness (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.302 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 74.9 places the company in the top quarter of about 2,400 ranked Beauty & Wellness companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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