Max Warehouse

Home & Living • United Statesmaxwarehouse.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−20.6 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#250of 675

Top 37% · Upper Half

#1 (best)#675 (worst)

#248Peer

#249Peer

#250This company

#251Peer

#252Peer

Overall Customer Sentiment

Above Average

60% of reviews positive, 37% negative

60%

positive

Positive60%
Neutral4%
Negative37%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

27.8%

Response Speed

15.5%

Product Quality

13.3%

Pricing

13.1%

Loyalty

8.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 8.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 40.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

72.5%

4★

8.3%

3★

5.3%

2★

2.0%

1★

11.8%

Based on 600 analyzed reviews. Sentiment is slipping: 81.6% of reviews in the last three months were positive, compared with 91.0% in the three months before that.

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