Customereye

Mark Patrick Seminars

Healthcare & Medical • United Statesmarkpatrickseminars.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+13.6 vs. last month4.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#369of 615
Top 60% · Mid Pack
#1 (best)#615 (worst)
#367Peer
#368Peer
#369This company
#370Peer
#371Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering August 2024 — 45 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 574 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.9%
Loyalty
18.9%
Pricing
18.4%
Customer Support
13.3%
Response Speed
7.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 19.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
76.8%
4
13.5%
3
2.8%
2
1.7%
1
5.2%

Based on 600 analyzed reviews. Sentiment is improving: 97.7% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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