Customereye

MarkMyWords

Media & Content • United Kingdommarkmywords.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

106 days of reviews, with a steady monthly review flow. Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

66/100
Short observation window (106 days)
+3.1 vs. last month4.88 ★ average rating
66/100 from public reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 61% of the reviews.

Media & Content average: score 59.4, rating 3.93 stars, reply rate 29.9%, over 809 ranked companies · benchmark 5 Nov 2026

Score

65.8

Industry average 59.4

6.4 above average

Rating

4.88

Industry average 3.93

0.95 above average

Reply rate

—

Industry average 29.9%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#306of 809 ranked in Media & Content
Top 38% · Upper Halfup 62 from last month
#1 (best)#809 (worst)
#304Peer
#305Peer
#306This company
#307Peer
#308Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering October 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 3% negative and 1% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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