Customereye

Excel Book Writing

Media & Content • United Statesexcelbookwriting.com

Review data last updated .

Based on public reviews and response behavior.

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746 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 99%, unknown 1%.

Overall Score

66/100
3.69 ★ average rating
66/100 from public reviews over 12 months, moderate confidence.

Media & Content average: score 59.4, rating 3.93 stars, reply rate 29.9%, over 809 ranked companies · benchmark 5 Nov 2026

Score

66.1

Industry average 59.4

6.7 above average

Rating

3.69

Industry average 3.93

0.24 below average

Reply rate

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Industry average 29.9%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#304of 809 ranked in Media & Content
Top 38% · Upper Half
#1 (best)#809 (worst)
#302Peer
#303Peer
#304This company
#305Peer
#306Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering March 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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