Customereye

D'Angelico Guitars

Media & Content • United Statesdangelicoguitars.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+10.3 vs. last month4.59 ★ average rating · 567 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#89of 172
Top 52% · Mid Pack
#1 (best)#172 (worst)
#87Peer
#88Peer
#89This company
#90Peer
#91Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 563 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Delivery Shipping
18.4%
Customer Support
14.9%
Response Speed
13.4%
Loyalty
7.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
81.0%
4
8.5%
3
3.7%
2
2.5%
1
4.4%

Based on 567 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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