Based on public reviews and response behavior.
100 reviews over 978 days (about 3.1 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
58.6
Industry average 64.3
5.7 below average
Rating
4.12
Industry average 4.35
0.23 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.032). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 86.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
