Based on public reviews and response behavior.
197 reviews over 196 days (about 31 per month). Busiest month: 24% of reviews. Languages: en 92%, fr 4%, de 2%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
58.5
Industry average 64.3
5.8 below average
Rating
4.11
Industry average 4.35
0.24 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering September 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 19% negative and 4% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.164 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 41% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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