Customereye

Mamma Mia Covers

Home & Living • United Statesmammamiacovers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−20.0 vs. last month4.63 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#281of 675
Top 42% · Upper Half
#1 (best)#675 (worst)
#279Peer
#280Peer
#281This company
#282Peer
#283Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.7%
Delivery Shipping
17.7%
Onboarding
12.3%
Loyalty
11.0%
Response Speed
9.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 16.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
79.8%
4
12.0%
3
3.3%
2
1.0%
1
3.8%

Based on 600 analyzed reviews. Sentiment is improving: 91.8% of reviews in the last three months were positive, compared with 86.0% in the three months before that.

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