Customereye

MALLET

Apparel & Fashionmallet.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 235 days (about 26 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

85/100
+6.0 vs. last month4.32 ★ average rating · 200 reviews
85/100 from 200 reviews over 8 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

85.2

Industry average 62.4

22.8 above average

Rating

4.32

Industry average 4.23

0.09 above average

Reply rate

—

Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#94of 1409 ranked in Apparel & Fashion
Top 7% · Top Tier
#1 (best)#1409 (worst)
#92Peer
#93Peer
#94This company
#95Peer
#96Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Problem Resolution
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Apparel & Fashion