Customereye

Male Excel

Pharmacy & Online Medicine • United Statesmaleexcel.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+1.0 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#69of 189
Top 37% · Upper Half
#1 (best)#189 (worst)
#67Peer
#68Peer
#69This company
#70Peer
#71Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering September 2024 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.1%
Product Quality
17.8%
Loyalty
15.2%
Pricing
14.1%
Onboarding
9.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
87.2%
4
3.7%
3
1.7%
2
0.7%
1
6.8%

Based on 600 analyzed reviews. Sentiment is slipping: 76.1% of reviews in the last three months were positive, compared with 93.5% in the three months before that.

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