Based on public reviews and response behavior.
192 reviews over 451 days (about 13 per month). Busiest month: 19% of reviews. Languages: de 68%, en 10%, sv 10%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
52.4
Industry average 60.5
8.1 below average
Rating
4.30
Industry average 4.27
0.03 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 25% negative and 13% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 192 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 89 mentions with a sentiment score of 79.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
