Based on public reviews and response behavior.
100 reviews over 2,772 days (about 1.1 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 99%, de 1%.
Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026
Score
59.7
Industry average 61.9
2.2 below average
Rating
3.41
Industry average 4.30
0.89 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 39% negative
Covering October 2018 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 271 ranked companies in Computers & Hardware (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 18% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 70.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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