Customereye

MajorMobiles UK

Appliances & Home Electronics • United Kingdommajormobiles.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+24.3 vs. last month3.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#60of 189
Top 32% · Upper Half
#1 (best)#189 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.6%
Pricing
13.6%
Response Speed
12.4%
Customer Support
12.1%
Product Quality
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 34.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
61.0%
4
8.3%
3
4.0%
2
2.5%
1
24.2%

Based on 600 analyzed reviews. Sentiment is improving: 83.9% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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