Customereye

Luvme Hair

Beauty & Wellness • United Statesluvmehair.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

71/100
−11.0 vs. last month4.50 ★ average rating · 1,054 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#43of 351
Top 12% · Top Tier
#1 (best)#351 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering July 2026 — 34 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,025 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.9%
Delivery Shipping
16.3%
Product Quality
15.9%
Loyalty
13.8%
Response Speed
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • •Built from a negative-review share of 18.4% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
83.5%
4★
3.5%
3★
1.8%
2★
2.0%
1★
9.2%

Based on 1,054 analyzed reviews. Sentiment is holding steady: 86.1% of reviews in the last three months were positive, compared with 85.4% in the three months before that.

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