Customereye

Lumenhost

Software & Web Serviceslumenhost.pro

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

53 reviews over 128 days (about 13 per month). Busiest month: 49% of reviews. Languages: en 98%, pt 2%.

Overall Score

51/100
Short observation window (128 days)
−36.7 vs. last month4.06 ★ average rating · 53 reviews
51/100 from 53 reviews over 3 months, limited confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

50.9

Industry average 61.8

10.9 below average

Rating

4.06

Industry average 4.15

0.09 below average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2478of 3146 ranked in Software & Web Services
Top 79% · Bottom Tierdown 369 from last month
#1 (best)#3146 (worst)
#2476Peer
#2477Peer
#2478This company
#2479Peer
#2480Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering December 2025 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Response Speed
Hidden
Communication
Hidden
Loyalty
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services