Based on public reviews and response behavior.
190 reviews over 323 days (about 18 per month). Busiest month: 18% of reviews. Languages: en 96%, unknown 2%, fr 2%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
67.7
Industry average 53.7
14.0 above average
Rating
4.72
Industry average 3.76
0.96 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 190 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 96 mentions with a sentiment score of 79.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
