Customereye

Sleek | Ltd Companies

Legal & Compliance • United Kingdomltd-companies.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+20.0 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#11of 101
Top 11% · Top Tier
#1 (best)#101 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.4%
Onboarding
17.1%
Response Speed
16.7%
Product Quality
13.5%
Loyalty
11.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
91.3%
4
6.5%
3
0.5%
2
0.3%
1
1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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