Customereye

Slater and Gordon Lawyers

Legal & Compliance • United Kingdomslatergordon.co.uk

Review data last updated .

Based on public reviews and response behavior.

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176 reviews over 79 days (about 68 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 99%, fr 1%, unknown 1%.

Overall Score

70/100
Short observation window (79 days)
−5.3 vs. last month4.23 ★ average rating · 176 reviews
70/100 from 176 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

69.5

Industry average 70.0

0.5 below average

Rating

4.23

Industry average 4.51

0.28 below average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#629of 1072 ranked in Legal & Compliance
Top 59% · Mid Packdown 19 from last month
#1 (best)#1072 (worst)
#627Peer
#628Peer
#629This company
#630Peer
#631Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering August 2026 — 30 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Communication
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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