Customereye

Lost Loom

Home & Living • United Kingdomlostloom.com

Review data last updated .

Based on public reviews and response behavior.

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123 reviews over 377 days (about 9.9 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

84/100
+0.8 vs. last month4.93 ★ average rating · 123 reviews
84/100 from 123 reviews over 13 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

83.8

Industry average 67.9

15.9 above average

Rating

4.93

Industry average 4.44

0.49 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#730of 5448 ranked in Home & Living
Top 13% · Top Tierup 1065 from last month
#1 (best)#5448 (worst)
#728Peer
#729Peer
#730This company
#731Peer
#732Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering October 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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