UKLogsDirect

Home & Living • United Kingdomwww.uklogsdirect.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

+7.0 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#47of 675

Top 7% · Top Tier

#1 (best)#675 (worst)

#45Peer

#46Peer

#47This company

#48Peer

#49Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%

positive

Positive87%
Neutral0%
Negative13%

Sentiment Balance

Covering November 2024 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.6%

Product Quality

19.9%

Customer Support

14.5%

Loyalty

10.9%

Response Speed

8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 16.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

91.5%

4★

5.7%

3★

1.7%

2★

0.3%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.7% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

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