Based on public reviews and response behavior.
84 reviews over 4,020 days (about 0.6 per month). Busiest month: 10% of reviews. Languages: en 99%, es 1%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 24 Oct 2026
Score
57.2
Industry average 69.4
12.2 below average
Rating
4.49
Industry average 4.55
0.06 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering August 2018 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 84 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,380 ranked companies in Lending & Consumer Finance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.176). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 57.2 sits in the bottom quarter of about 2,400 ranked Lending & Consumer Finance companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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