Based on public reviews and response behavior.
100 reviews over 1,285 days (about 2.4 per month). Busiest month: 17% of reviews. Languages: en 100%.
Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026
Score
69.7
Industry average 68.4
1.3 above average
Rating
4.68
Industry average 4.47
0.21 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering July 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,763 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 70% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 86.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
