Customereye

Goose Creek

Home & Living • United Statesgoosecreekcandle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−3.3 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#401of 675
Top 59% · Mid Pack
#1 (best)#675 (worst)
#399Peer
#400Peer
#401This company
#402Peer
#403Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering December 2024 — 411 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.7%
Delivery Shipping
18.0%
Customer Support
17.7%
Response Speed
13.8%
Loyalty
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.5%
4
3.2%
3
2.3%
2
0.7%
1
4.3%

Based on 600 analyzed reviews.

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