Based on public reviews and response behavior.
55 reviews over 1,343 days (about 1.3 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
69.6
Industry average 68.6
1.0 above average
Rating
4.55
Industry average 4.49
0.06 above average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 15% negative
Covering January 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 55 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.122 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.212). Review the worst months in the trend data to identify specific operational or product issues.
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