Customereye

Lockdown Competitions

Construction & Industrial • United Kingdomlockdowncompetitions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−11.8 vs. last month4.77 ★ average rating · 527 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#146of 404
Top 36% · Upper Half
#1 (best)#404 (worst)
#144Peer
#145Peer
#146This company
#147Peer
#148Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 521 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
32.3%
Onboarding
19.0%
Loyalty
11.8%
Pricing
9.7%
Response Speed
8.5%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 1.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.0%
4
4.4%
3
3.0%
2
1.9%
1
1.7%

Based on 527 analyzed reviews. Sentiment is holding steady: 93.8% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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