Customereye

Liz Earle

Beauty & Wellnesslizearle.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,362 days (about 2.2 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

55/100
2.72 ★ average rating · 100 reviews
55/100 from 100 reviews over 17 months, moderate confidence.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

54.9

Industry average 65.4

10.5 below average

Rating

2.72

Industry average 4.28

1.56 below average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1439of 1840 ranked in Beauty & Wellness
Top 78% · Bottom Tier
#1 (best)#1840 (worst)
#1437Peer
#1438Peer
#1439This company
#1440Peer
#1441Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

57% of reviews positive, 40% negative

57%
positive
  • Positive57%
  • Neutral3%
  • Negative40%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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