Based on public reviews and response behavior.
176 reviews over 141 days (about 38 per month). Busiest month: 25% of reviews. Languages: en 77%, unknown 21%, no 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
63.0
Industry average 65.4
2.4 below average
Rating
4.54
Industry average 4.28
0.26 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering September 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 176 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 80.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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