Based on public reviews and response behavior.
100 reviews over 2,805 days (about 1.1 per month). Busiest month: 10% of reviews. Languages: en 93%, unknown 7%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
63.0
Industry average 65.4
2.4 below average
Rating
4.51
Industry average 4.28
0.23 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering March 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.347). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 92.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
