Based on public reviews and response behavior.
192 reviews over 250 days (about 23 per month). Busiest month: 16% of reviews. Languages: en 96%, unknown 2%, fr 2%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
73.0
Industry average 65.6
7.4 above average
Rating
5.00
Industry average 4.46
0.54 above average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 8% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 192 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 132 mentions with a sentiment score of 89.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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