Customereye

The Lowry

Hobbies & Artsshop.thelowry.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 657 days (about 4.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

73/100
−16.7 vs. last month4.91 ★ average rating · 100 reviews
73/100 from 100 reviews over 20 months, moderate confidence.

Hobbies & Arts average: score 65.2, rating 4.42 stars, reply rate 31.5%, over 2,622 ranked companies · benchmark 21 Oct 2026

Score

72.9

Industry average 65.2

7.7 above average

Rating

4.91

Industry average 4.42

0.49 above average

Reply rate

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Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#805of 2622 ranked in Hobbies & Arts
Top 31% · Upper Halfdown 357 from last month
#1 (best)#2622 (worst)
#803Peer
#804Peer
#805This company
#806Peer
#807Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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