Based on public reviews and response behavior.
100 reviews over 252 days (about 12 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, cy 1%.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026
Score
86.8
Industry average 63.5
23.3 above average
Rating
4.53
Industry average 4.32
0.21 above average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.8 places the company in the top quarter of about 2,800 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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