Based on public reviews and response behavior.
144 reviews over 267 days (about 16 per month). Busiest month: 21% of reviews. Languages: en 100%.
Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026
Score
86.9
Industry average 66.1
20.8 above average
Rating
4.20
Industry average 4.44
0.24 below average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering September 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes extracted from 144 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,746 ranked companies in Home & Living (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.151 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 86.9 places the company in the top quarter of about 3,700 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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