Lettering.com Inc

Printing & Signage • United Stateslettering.com

Review data last updated August 12, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

56/100

−12.5 vs. last month4.94 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#124of 232

Top 53% · Mid Pack

#1 (best)#232 (worst)

#122Peer

#123Peer

#124This company

#125Peer

#126Peer

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering July 2026 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 969 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.6%

Delivery Shipping

17.1%

Onboarding

15.3%

Response Speed

14.4%

Customer Support

10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 9.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.7%

4★

1.9%

3★

0.3%

2★

0.6%

1★

0.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 98.8% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights