Based on public reviews and response behavior.
52 reviews over 2,265 days (about 0.7 per month). Busiest month: 17% of reviews. Languages: en 90%, ru 6%, bg 2%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
44.1
Industry average 61.8
17.7 below average
Rating
3.48
Industry average 4.15
0.67 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 40% negative
Covering March 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 52 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.449 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
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