Less2build

Beauty & Wellnessless2build.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−20.0 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#189of 351

Top 54% · Mid Pack

#1 (best)#351 (worst)

#187Peer

#188Peer

#189This company

#190Peer

#191Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering March 2021 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.6%

Customer Support

18.4%

Product Quality

17.4%

Loyalty

13.3%

Pricing

11.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 1.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 23.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

90.3%

4★

2.5%

3★

1.2%

2★

1.3%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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