Scorolash

Beauty & Wellness • United Statesscorolash.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

4.79 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#219of 351

Top 62% · Mid Pack

#1 (best)#351 (worst)

#217Peer

#218Peer

#219This company

#220Peer

#221Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering May 2026 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

22.9%

Delivery Shipping

16.2%

Product Quality

15.8%

Response Speed

10.5%

Customer Support

9.9%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 16.5% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.2%

4★

6.4%

3★

1.3%

2★

0.1%

1★

3.0%

Based on 1,000 analyzed reviews. Sentiment is slipping: 88.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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