Based on public reviews and response behavior.
100 reviews over 537 days (about 5.7 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 89%, unknown 10%, es 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
52.8
Industry average 66.0
13.2 below average
Rating
3.29
Industry average 4.47
1.18 below average
Reply rate
—
Industry average 31.9%
not measured
Not ranked
no reviews in the last 12 months
50% of reviews positive, 50% negative
Covering March 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 9% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99