Customereye

Gear4music

Hobbies & Arts • United Kingdomgear4music.ie

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

187 reviews over 142 days (about 40 per month). Busiest month: 25% of reviews. Languages: en 95%, unknown 4%, fr 1%.

Overall Score

53/100
Short observation window (142 days)
+15.0 vs. last month4.27 ★ average rating · 187 reviews
53/100 from 187 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026

Score

52.7

Industry average 65.6

12.9 below average

Rating

4.27

Industry average 4.46

0.19 below average

Reply rate

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Industry average 31.7%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1659of 1921 ranked in Hobbies & Arts
Top 86% · Bottom Tierup 350 from last month
#1 (best)#1921 (worst)
#1657Peer
#1658Peer
#1659This company
#1660Peer
#1661Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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